Our First 20 Years

From ambitious beginnings to growing our network across the globe, scroll through memory lane with us and explore some of our major openings and achievements.


Key Events Through The Years

  • 1998
    Plaza Premium Lounge - West Hall(near gate 40), Hong Kong

    At the time, a comfortable seat and luxurious view of the airport runway were accessible by invite only, until we opened our doors.

    Plaza Premium Lounge Kuala Lumpur, Malaysia

    Founder and CEO Song Hoi-see introduces the world's first independent lounges in two hub airports. The opening of Plaza Premium Lounge marked the start of a revolution within airport hospitality – a premium experience for all.

  • 2002
    Plaza Premium Lounge Opens Its First Location In Changi Airport, Singapore
  • 2004
    Plaza Premium Lounge Vancouver, Canada

    Plaza Premium Lounge’s first North American location launched in Vancouver, which was then starting to become a very popular destination for travellers from Asia.

  • 2005
    CIP Partnership Lounge, Beijing Capital International Airport

    Plaza Premium Group drives its loyal customers to airport lounges in Beijing for an enhanced airport experience to passengers in China.

    Management of Thai Airways Royal Orchid Lounge, Hong Kong

    This is the first Thai Airways lounge managed by Plaza Premium Lounge, this also marked the launch of our management model. To this day, we continue to serve and operate the Royal Orchid Lounge for Thai Airways through our strong and long-lasting relationship. Today, not only do we manage lounges of airlines and alliances, but we also operate many of the world's top lounges under a white label model.

  • 2007
    Plaza Premium Lounge - Arrivals, Hong Kong

    The world’s first airport arrivals lounge was born in Hong Kong when Mr. Song Hoi-see set the trend to cater not only to in-transit and departing passengers, but to those arriving as well.

  • 2008
    Plaza Premium Lounge, Muscat, Oman

    Plaza Premium Group’s entry into the Middle East is cemented by its opening of Plaza Premium Lounge in Muscat International Airport.

    Plaza Premium Lounge, Hyderabad, India

    The very first Plaza Premium Lounge to launch in India opened its doors in Hyderabad. This planted the seed which would grow to become one of Plaza Premium Group’s key markets today.

  • 2010
    Plaza Premium Lounge, New Delhi, India
    The Green Market, Singapore
  • 2011
    Wellness Spa, Hong Kong

    The very first Wellness Spa is launched in Hong Kong, offering hair, massage and spa treatments for passengers who want to pamper before or after a flight.

  • 2013
    Plaza Premium Lounge expands to Kota Kinabalu, Kuching and Penang, Malaysia
  • 2014
    Plaza Premium Lounge, Bangalore, India
    Plaza Premium Group Expands with KLIA

    Alongside the launch of the new klia2 terminal of Kuala Lumpur International Airport, Plaza Premium Group opened Plaza Premium Lounge, The BAR, The Green Market and Wellness Spa and Salon locations in the new terminal.

    Al Reem, Al Ghazal and Al Dhabi Lounge, Abu Dhabi, UAE

    Plaza Premium Group expands its footprint in the Middle East by opening three Plaza Premium Lounge locations in Abu Dhabi.

    Plaza Premium Lounge, London Heathrow, UK

    Plaza Premium Group’s first location in Europe opened its doors in The Queen’s Terminal at London Heathrow. This initiated our expansion into Europe, starting with one of the world’s busiest airports.

  • 2015
    Flight Club, Kuala Lumpur, Malaysia
    Design, build and management of SkyTeam Exclusive Lounge, Hong Kong
    American Express Lounge in Partnership with Plaza Premium Lounge, Sydney, Australia
    No.77 China Eastern Plaza Premium Lounge, Shanghai Pudong, China

    Plaza Premium Group launches first co-branded lounge with China Eastern Airlines.

  • 2016
    Plaza Premium Group Enters South America

    In time for the Rio 2016 Summer Olympics, Plaza Premium Group launched three Plaza Premium Lounge locations, Aerotel Rio de Janeiro, and the management of the Star Alliance Lounge in Rio de Janeiro, Brazil.

    Plaza Premium Lounge Launches in Taiwan and Cambodia (Siem Reap and Phnom Penh)
    Aerotel, Singapore

    The world’s first airport transit hotel with an outdoor swimming pool launches in Singapore, this sees the beginning of a new business line for Plaza Premium Group.

  • 2017
    BLOSSOM by Plaza Premium Lounge, Singapore

    Plaza Premium Lounge partners with SATS to reveal a new lounge brand, BLOSSOM, the only independent airport lounge in Terminal 4 at Changi Airport.

    Terrace Chinese Kitchen Opens in Sydney, Australia
    Management of The Centurion Lounge by American Express, Hong Kong

    In the ever-evolving landscape of airport hospitality, Plaza Premium Lounge is an active player in the expansion of leading financial service corporations’ airport strategy, lending lounge consultancy and management service to American Express.


This would not have been possible without our people – the tight-knit family that makes up Plaza Premium Group.

Where We Are Today