Where We Are Today

Our award-winning services enhance the airport experiences of over 14 million travellers worldwide annually.

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Growing With Plaza Premium Group

The secret to where we are today? It comes down to a strong team of professionals around the world. Some of our team members have been with Plaza Premium Group for more than a decade. Their passion and commitment constituted who we are and what value we should bring to travellers, reflecting our dedication to present goal of delivering world class premium airport hospitality service.

 
 

Frontline Operations

Back Office

 
Ms. Kimberly Wong, Regional General Manager
Southeast Asia
Joined Us in 2014

Throughout our growth, I have been happiest to see my team members develop and grow with the company, personally and professionally. It is great to see them excel in their new roles as we pull together with the same objective in mind. With the ever-increasing number of new air travel routes, multiple flight connections and longer layover times, most travellers will want to arrive better, fresher and recharged. There is so much movement within the region and Plaza Premium Group’s services will be the go-to for all travellers, especially those with long transit hours.

Ms. Jenny Zhang, Regional General Manager and Director of Business Development, China
China
Joined Us in 2008

As one of the world's leading multinational airport management service companies, Plaza Premium Group brings more than 20 years of successful operational experience at major airports around the world, and I am proud to have been part of this journey since the company opened one of its first locations in Hong Kong. The company continues to grow with the travel industry, and I am excited to bring our service excellence to the region of China, which is said to be expecting to become the world’s largest aviation market by 2022.

Mr. Amin Amin, General Manager
The United Kingdom
Joined Us in 2017

One of my happiest moments was the 2018 Skytrax World’s Best Independent Lounge Award we received recently. It was a fantastic achievement and a great testimony to my superb colleagues.

The innovative nature and endless energy of Mr and Mrs Song, and the passion and contagious enthusiasm of the management team, make the company a vibrant, exciting place to work, offering a service that is second to none.

“From strong roots grow great branches”, strong foundations set by the founders allows the exponential growth that we continue to experience today. I am very happy to see how my colleagues excel and grow with the company.

Ms. Christina Li, Country Manager
Canada
Joined Us in 2008

It has given me great pleasure to grow with Plaza Premium Group over the past 10 years. We evolved from doing just Lounge services to Airport Dining, Meet & Greet, and Transit Hotel, now with many new stations and business units developed, and more in the pipeline. My happiest moment was when our Vancouver Domestic Departures lounge was awarded the Top 10 “World’s Best Independent Lounge” by Skytrax.

I am truly thankful to work with a dynamic team with a strong passion in customer service. It shines through day-to-day and I hear from guests how our personalized service has made such a difference globally – we treat our guests as our family, serve them with dedication and Love & Care.

 

The Next 20 Years

Being the world’s leading airport hospitality solution provider, it means we stay constantly innovative, sensitive to travel evolution and completely consumer centric. These can be reflected in some of our upcoming projects around the world.

Discover our progress in creating the future of airport hospitality