Collaboration with airports is paramount to our business as this helps us better understand the nature and needs of travellers to create and customise services at different airports. Regardless of the scale of airport, we are ready to go the extra mile to explore joining forces with the airports to raise the Airport Service Quality (ASQ) and to identify growth opportunities. Our competent and service-oriented team is dedicated and constantly on their feet to discover new ideas and innovations which will bring value-added experiences to all travellers.
Plaza Premium Group complements airline partners in providing a tailored and superior travel and airport experience for premium guests without having the need and requirement to operate an airline lounge themselves. Our expert team is able to create an exclusive lounge experience for the passengers according to the standards of the airlines’ service quality and passengers’ requirements. We also offer the flexibility to accommodate specific airline schedules and aircraft traffic patterns. Over the years, we have partnered with more than 60 airlines to provide a comprehensive solution that includes designing, building, consulting, operating and managing the lounges, as well as conducting training and quality assurance of the lounges. By acquiring vast and diverse experiences, we are able to innovate customised solutions to meet our customers’ requirements.
Plaza Premium Group works closely with corporate partners in fulfilling our pledge to deliver unrivalled experience through premium airport services and facilities. We are able to provide business travellers the comfort and convenience of lounge amenities seamlessly, regardless of airline or class of travel. The collaboration enables our partners’ corporate card to be positioned as the premium travel card for business or leisure travels.