With a mission to Make Travel Better, Plaza Premium Group is the pioneer, industry leader and the world’s largest provider in airport hospitality service and facilities with an international footprint.
“We are already in the ‘new normal’ of air travel with services and requirement in airport lounges changed drastically and shifted to hygiene and safety. While we are committed to achieve efficiency and ensure top quality when our locations reopen gradually, we are also driving digitalisation in full speed as part of our business transformation. We are convinced that going digital is the key to unlock success post pandemic, and offer convenience, comfort and agility to our customers.”
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With more than 20 years of experience, the Group currently employs over 5,000 staff and serves over 16 million travellers around the world annually. The Group is dedicated to providing quality services and possesses proprietary knowledge in airport hospitality industry. By continuously surpassing travellers’ expectation, the Group’s network is rapidly growing across major international airports around the world.
- Branding and Product Development
- Architecture and Design
- Project Management Consultancy
- Technology & Information System
- Food and Beverage
- Operational Consultancy
- Pre-opening management
- Quality Assurance
- Service Quality Management
- Learning and Development
- Global Marketing and Sales Strategy
Heathrow is very proud of its partnership with Plaza Premium. As Europe's leading hub airport, we are passionate about constantly improving passenger service. Plaza Premium have enabled us to bring passenger experience in independent lounges to new levels by introducing product choice, great facilities and excellent service.
CEO, HEATHROW AIRPORT HOLDINGS LIMITED
Good partners are a vital component in delivering the best to our passengers at Singapore Changi Airport and I am heartened to see Plaza Premium Lounge grow from strength to strength in the expansion of its global footprint. Even more so, I welcome their latest offering at Changi Airport which will no doubt enhance the Changi Experience for our passengers.
CEO, CHANGI AIRPORT GROUP
This stunning new Plaza Premium Lounge, which is open to all travellers within Canada, is a most welcome addition to the award-winning 170-plus shops, services and restaurants available to YVR passengers.
PRESIDENT AND CEO, VANCOUVER AIRPORT AUTHORITY