Equipped with unrivalled knowledge of the international hospitality industry, we lead with passion, confidence and purpose.
Over 20 years’ of excellence in airport hospitality.
With an expertise that spans over 20 years, our range of services span across industry-leading lounge operations and designs, award-wining in-airport accommodation, meet and assist, and other passenger services, and then the technology to link it all with a single touchpoint. This services suite has the power to make every airport travel experience memorable for your brand and business.
Committed to continually disrupting the international airport industry, our hospitality developments strive to enhance passenger experiences and maintain a sleek travel process. Pursuing new commercialisation opportunities, acquiring high-quality lounges and partnering with major bodies, our team holds fast to a pursuit of airport hospitality excellence.
Collaborating with an expansive network of international airports, we are pleased to hold exceptional relations with some of the world’s most advanced airports. We customise and design world-class passenger experiences along with smart solutions to transform the customer experience. And ultimately help to realise the full potential of non-aeronautical revenue for airport partners.
Aiding over 60 international airlines to elevate their on-ground experiences, we assist a wide selection of airline partners to streamline their lounge offerings. We provide a comprehensive solution spanning design, build, consulting, lounge management and operations, and staff training and quality assurance. We are committed to creating a premium and safe on-ground guest experience that reflects their brand values and create lifetime loyalty.
Working closely with a broad spectrum of corporate partners, we curate a widespread portfolio of travel benefits, which are made accessible and avaliable anywhere anytime for their high-value customers globally. And most importantly, we meet the spoken and unspoken needs of them, help the brand create customer loyalty.
“Heathrow is very proud of its partnership with Plaza Premium. As Europe's leading hub airport, we are passionate about constantly improving passenger service. Plaza Premium have enabled us to bring passenger experience in independent lounges to new levels by introducing product choice, great facilities and excellent service.”
— John Holland-Kaye, CEO, Heathrow Airport Holdings Limited
“Good partners are a vital component in delivering the best to our passengers at Singapore Changi Airport and I am heartened to see Plaza Premium Lounge grow from strength to strength in the expansion of its global footprint. Even more so, I welcome their latest offering at Changi Airport which will no doubt enhance the Changi Experience for our passengers.”
— Mr Lee Seow Hiang, CEO, Changi Airport Group
"We are optimistic that our timely partnership with Plaza Premium Group (PPG) will bolster our mission to transform passenger experience at BLR Airport. The Power of One concept will ensure optimal service and safety standards, along with seamless airport experience. This partnership is a positive step towards restoring passenger confidence in air travel,"
— Hari Marar, Managing Director & CEO, Bangalore International Airport Limited
“Our partnership with Plaza Premium Group goes back to as far as 1998 when they opened their first lounge at Kuala Lumpur International Airport in Malaysia and we have seen them grow to become a leading provider of airport hospitality services all over the world. We are confident they will bring the same high service standards to SAW. The presence of Plaza Premium Group at the airport is a manifestation of our continued commitment to ensure world-class service culture and hospitality is practised at all our airports.”
— Mohd Shukrie Mohd Salleh, Chief Executive Officer (Group CEO), Malaysia Airports Group
Plaza Premium Group are always commited to make travel better through personalised business solutions for you.
For more information, please get in touch with our Business Development team.